Planters Are Not Damaged: All planters include free return shipping within 14 days upon delivery.We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You may return most new, unopened items within 14 days of delivery for a full refund. Please see the specific product category return policy for details and exclusions. We want to assure that every item you purchase is the perfect match for you! Almost every item is can be returned within 14 days of delivery. Our return policy may differ depending on the product that was purchased. If you have questions about our garden hose warranty & return policy, please contact us here. *InSideOut reserves the right to deny any refund or partial refund if the stated requirements aren't met. We will respond quickly with instructions for how to return items from your order. If you need to return an item, please contact us with your order number and details about the product you would like to return. You must file a warranty claim. For all warranty claims, you will receive a a full refund in the form of a universal Visa gift card. For all defective hoses that occurred outside of 90 days after delivery:.Once pictures are received, a full refund will be issued. Please file a return request here. For all defective hoses, InSideOut requires a picture of the hose with the ends cut off to assure that the hose has been out of use.
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